Average Reviews:
(More customer reviews)We'd had a Haywaward Pool Vac for many years, but the constant replacing of parts was costing us over $100 a year.
The Baracuda cleans okay, but it is not as good as the Hayward was since it does not seem to hit all areas of the pool. A relative has the same Baracuda cleaner and the same problem, so it is not something with our setup or pool, it is a cleaner fault. Again, though, the cleaning is okay with the Baracuda - it is better than nothing.
The real fault in the Baracuda G3 (and presumably G4) is that the cleaner gets stuck on the main drain if the main drain is an anti vortex raised drain. Rounded main drain covers are available for purchase (at about $60 each) to help the cleaner go over the main drain, but many people have had problems with those products staying down over the drain.When I called Baracuda for help, they admitted they were aware of this issue. They said it was due to my 'non standard' pool design, but my 'non standard' pool design is soon to be required by building code, so Baracuda should get their act together and come up with a solution.
Also annoying is the fact that Baracuda is aware that they have issues with certain drain covers, but NO WHERE in their literature did they say that. In other words, let the people buy it and then find out it does not work right in their pool.
Because it gets stuck randomly, and I do not babysit my pool cleaner, the return period had passed by the time I realized the problem. Baracuda would not help, so I am stuck with a cleaner that does not work according to Baracuda's advertising. The cleaner is still under warranty, but they say it works as designed, so they won't help.
We did our homework about this pool cleaner before purchase, but this problem was not publicized anywhere. So, to others, if you have or plan on getting raised, anti vortex, main drains (and you should, for safety reasons), AVOID the Baracuda G3 and G4 cleaners.
Note that our previous Hayward Pool Vac, in our same alleged 'non standard' pool, never had this problem. I guess the extra money in maintenance is worth it for a product that does not need babysitting.
Even if you don't have that type of drain, I'd avoid Baracuda products just due to poor customer service.
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Baracuda G3 Automatic CleanerProduct Description: The Baracuda G3TM from Zodiac does all the pool cleaning for you. Baracuda G3TM IS TIME-TESTED. This top-of-the-line BARACUDA G3TM cleaner will thoroughly clean your inground pool floor and walls to automatically remove dirt, debris, bugs, twigs, leaves, sand and even pebbles. Its bumper fin and anti-stick design ensure maximum coverage and increased maneuverability. Baracuda G3TM IS EASY TO INSTALL. You can install the BARACUDA G3TM in minutes. Since it's pre-assembled in the box, just attach the disc and Long-Life hoses. No tools are required. We even include an easy-to-follow video to show you what to do. The BARACUDA G3TM also has the FLOWKEEPER?, a self-adjusting water control valve and surface skimmer all in one, which automatically regulates water flow ensuring peak performance. Baracuda G3TM IS POOL OWNER FRIENDLY. The BARACUDA G3TM is one of the most pool-owner-friendly cleaners ever made. It has only one operational moving part, the Long-Life diaphragm. If it should ever need service, its patented Quick Release Cassette lets you remove it, service it yourself or replace it poolside. Baracuda G3TM IS QUIETER. Other automatic pool cleaners have a flapper, which makes an annoying hammer noise. The BARACUDA G3TM is built to work quickly, effectively and quietly. ZODIAC, a leading manufacturer of automatic pool cleaners, has designed the Baracuda G3TM to clean your inground pool more thoroughly, effectively, and economically than ever before. No other automatic pool cleaner is built better. So, don't take a chance on another pool cleaner, tell your ZODIAC dealer or pool professional you want the cleaner that will clean your pool like never before...the Baracuda G3TM. The choice has never been so simple.
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