Average Reviews:
(More customer reviews)I ordered my filters and they were shipped from Promax.After doing more research in my area I found the filters about half the price at my local Target store.I posted a review on Amazon stating that I was upset that I had paid more from Amazon/Promax and that even tho I would continue to buy from Amazon, I would not order from Promax again.I received my order and posted my review.I then received 3 phone calls and two e-mails from Promax wanting to know what they could do to resolve my opinion -- David actually told me they "lived and died" by their reviews and asked me to please take down my negative review and they would do whatever they could to make me happy.I was out of town, however, I took my review down on 4/24 and called the company back today, 4/27, to tell them I had taken the review down. Promax rep David, on speaker phone, ask me what price I had bought the same item from from Target, would he be able to go online and verify the price, that he would not refund my shipping, he actually said I knew how much I was paying for the item when I hit "send" on my order, and there was no way they would refund my shipping--I should know that I had to pay shipping when I buy something.Needless to say, I am now extremely unhappy with this whole Promax experience.When they wanted me to take down my review they were absolutely wonderful; after I took down my review I was the idiot.I told them not to worry about any type of refund, to expect my negative review back online.
I would hope anyone out there would run as fast as they could from this company.In this day and age customer service is a must for any business.This company is AWFUL.As I stated before -- I will continue to buy from Amazon, but if what I need is only available from Promax--I will do without.
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Product Description:
2 Replacement filters for Swiffer Sweeper Vac
Contains 2 replacement filters
Questions? 1-800-395-5594
Filter made in China
Get 24% OFF
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